HIPAA Agent
HIPAA Agentby Sentinel Health Compliance
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AI Calling Platform

AI-Powered Calling forSmall Healthcare Practices

Automate appointment reminders, insurance verification, patient outreach, and more with HIPAA-compliant AI voice agents. Save hours every week while improving patient engagement.

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90%
Reduction in manual calling time
98.5%
Appointment confirmation rate
500+
Healthcare practices served
2M+
AI calls completed
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See How AI Calls Work

Watch a simulated AI conversation in real-time. Toggle between script types to see different use cases.

AI Voice Agent
Appointment Reminder Call
Live

This is a simulated conversation for demonstration purposes.

Everything You Need in an AI Calling Platform

Built specifically for healthcare practices with HIPAA compliance, natural AI voices, and powerful automation features.

AI Voice Agent

Natural-sounding conversations powered by Claude and ElevenLabs with real-time speech synthesis.

HIPAA-Compliant

End-to-end encryption, BAA coverage, and audit logs to meet all HIPAA requirements.

Custom Scripts

Build and customize conversation scripts tailored to your practice needs.

Smart Call Routing

Automatic routing with human transfer capabilities and intelligent disposition tracking.

Batch Calling

Import CSV contact lists and launch automated outbound call campaigns at scale.

Real-Time Analytics

Live dashboards with call volumes, durations, dispositions, and conversion metrics.

How It Works

Get up and running in three simple steps.

01

Configure

Set up your AI scripts, choose a voice, and import your contact list via CSV or API.

02

Launch

Start individual or batch calls. The AI handles conversations naturally, following your scripts.

03

Analyze

Review call recordings, transcripts, dispositions, and analytics in your dashboard.

Use Cases

From appointment reminders to revenue cycle follow-up, automate the calls that matter most.

📅

Appointment Reminders

Reduce no-shows with automated reminder calls that confirm, reschedule, or cancel.

🏦

Insurance Verification

Verify patient insurance eligibility and benefits before appointments.

👋

New Patient Outreach

Welcome new patients with personalized calls that introduce your practice.

💊

Prescription Refills

Automated refill reminders and authorization calls to improve adherence.

📋

Post-Visit Surveys

Collect patient feedback after visits to measure satisfaction.

💰

Revenue Cycle Follow-Up

Follow up on outstanding balances with empathetic AI conversations.

Pricing

Simple, Transparent Pricing

AI Calling is available as an add-on to any HIPAA Agent compliance plan. Starting at $149/month.

View AI Calling PlansView All Plans

Frequently Asked Questions

Yes. All calls are encrypted end-to-end, recordings are stored in HIPAA-compliant infrastructure, and we provide a signed Business Associate Agreement (BAA). Audit logs track every interaction for compliance documentation.

Our platform uses ElevenLabs neural voice synthesis, producing natural, human-like speech. You can choose from multiple pre-built voices or create a custom voice clone that matches your practice brand.

Absolutely. You create system prompts that define how the AI handles each conversation type. Scripts support dynamic variables, branching logic, and custom disposition categories tailored to your workflows.

Yes. The AI can detect when a caller needs to speak with a human and seamlessly transfer the call to your staff. Transfer triggers can be configured in your script settings.

Upload a CSV file with contact names and phone numbers, select a script, and launch. The platform manages call pacing, retries, and disposition tracking automatically. You can monitor progress in real-time from your dashboard.

We offer webhook integrations that connect with major EHR systems including Epic, Athenahealth, and DrChrono. Our RESTful API also enables custom integrations with any system.

The analytics dashboard provides call volume trends, average duration, disposition breakdowns, conversion rates, peak calling hours, script performance comparisons, and exportable CSV reports.

Contact us using the form below to request a demo. We will walk you through the platform, configure your account, and help you launch your first calling campaign within days.

Get Started with AI Calling

Contact us for a custom quote and personalized demo of the platform.

Why Contact Us?

Every healthcare practice is different. We provide custom quotes based on your call volume, number of providers, and specific use cases. Our team will walk you through a live demo and help you get started.

What to Expect

  • Personalized demo of the platform
  • Custom pricing based on your needs
  • Onboarding and script setup assistance
  • Dedicated account manager
  • Response within one business day